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Website & Product Disclaimer

Essential legal and safety notices regarding our fine fragrance formulations, olfactory perception, and online boutique terms.

Version: v1.0Effective Date: 24 September 2026Last Updated: 24 September 2026

This Disclaimer applies to all products, content, and services offered on the Ekami Perfumes website, operated by Ekami Luxury Fragrances (OPC) Private Limited.

1. Cosmetic & skin safety advisory

All Ekami perfumes are formulated for external, personal fragrance use only. They are not medical products, pharmaceuticals, or therapeutic remedies.

2. Olfactory perception & natural variance

Fine fragrances are complex, dynamic olfactory compositions. Scent perception, projection, and longevity vary based on individual skin pH, ambient humidity, temperature, diet, and olfactory adaptation (scent fatigue).

Furthermore, because our master compositions utilize premium botanical extracts, subtle variations in harvest season and natural maturation can introduce minor character nuances. Such nuances are marks of authentic perfumery rather than defects.

3. Product handling & flammability

Perfume liquids contain high-proof denatured ethyl alcohol and are flammable.

4. Pricing & catalog representations

We make every effort to display product dimensions, bottle finishes, prices, and packaging imagery with utmost fidelity. However, subtle screen calibration variations across mobile devices and monitors may alter visual color tones. In the event of a typographical or catalog pricing error caused by technical malfunction, we reserve the statutory right to cancel unfulfilled orders and issue a full refund to the original payment source.

5. Intellectual property & trademarks

All bottle designs, brand logos, imagery, bespoke copywriting, and fragrance naming across the Ekami collections are the exclusive intellectual property of Ekami Luxury Fragrances (OPC) Private Limited. Unauthorized reproduction, commercial distribution, or imitation is strictly prohibited under Indian copyright and trademark statutes.

6. Limitation of statutory liability

To the fullest extent permitted under the Consumer Protection Act, 2019 and Indian commercial laws, Ekami Luxury Fragrances (OPC) Private Limited shall not be liable for indirect, incidental, or consequential damages resulting from product misuse, improper storage, or unforeseen individual allergic reactions.

Contact & Grievance Redressal

In line with the Digital Personal Data Protection Act, 2023, the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000, you can contact our registered office or appointed Grievance Officer:

Legal entity name
Ekami Luxury Fragrances (OPC) Private Limited (Operating as Ekami Perfumes)
Registered address
Ekami Luxury Fragrances Atelier
Haryana, India
GSTIN
06XXXXX0000X1Z0
Customer care
ekamiperfumes@gmail.com · +91 8570007546
Grievance officer

Email: customersupport@ekamiperfumes.com
Statutory Turnaround: Acknowledgement within 48 hours, resolution within 30 days as mandated under Indian e-commerce & data privacy regulations.
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Why shop with Ekami

100% Authentic Ingredients

Formulated with premium natural perfume oils and high-concentration fine extracts.

Pan-India Express Shipping

Reliable door-to-door delivery across all pincodes with real-time consignment tracking.

Secure Packaging on Every Order

Reinforced flacon protection and tamper-evident luxury boxes on every dispatch.

Dedicated Customer Support

Prompt assistance for orders, fragrance consultations, and delivery updates via WhatsApp and email.

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