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Cookie Policy

How we use cookies to power your fragrance shopping bag, secure checkout, and respect your privacy choices.

Version: v1.0Effective Date: 24 September 2026Last Updated: 24 September 2026

This Cookie Policy explains how Ekami Luxury Fragrances (OPC) Private Limited ("Ekami Perfumes", "we", "us") uses cookies and similar browser storage technologies when you visit or make purchases on our website.

1. What are cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, provide a smooth shopping journey, remember items in your cart, and provide anonymous operational insights to site administrators.

2. Categories of cookies we use

We do not dump indiscriminate tracking cookies onto your device. In adherence to Indian data protection principles under the Digital Personal Data Protection Act, 2023 and global privacy standards, we categorize our cookies into three distinct classes:

3. Strictly necessary cookies (Always Active)

These cookies are essential for the core functioning of our e-commerce atelier. Without them, you cannot browse securely, maintain items in your bag, or complete an order.

4. Performance & analytics cookies (Optional)

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our boutique. They help us understand which fragrance pages are most popular and diagnose broken links or loading bottlenecks.

5. Marketing & advertising cookies (Optional & Separate)

We do not sell personal data. If third-party marketing tags (such as Meta Pixel or Google Ads) are enabled, they are used solely to measure the effectiveness of our perfume announcements and prevent serving repetitive advertisements to recent buyers.

In strict accordance with our consent architecture, marketing cookies are never loaded unless you explicitly choose to accept marketing cookies.

6. How you can control cookies

You have complete autonomy over cookie storage on your device:

7. Digital Personal Data Protection Act, 2023

Any technical identifiers or telemetry collected through cookies that can directly or indirectly identify an individual are treated as Personal Data under the DPDP Act, 2023. We maintain purpose limitation, data minimization, and technical security safeguards across all collected data.

Contact & Grievance Redressal

In line with the Digital Personal Data Protection Act, 2023, the Consumer Protection (E-Commerce) Rules, 2020, and the Information Technology Act, 2000, you can contact our registered office or appointed Grievance Officer:

Legal entity name
Ekami Luxury Fragrances (OPC) Private Limited (Operating as Ekami Perfumes)
Registered address
Ekami Luxury Fragrances Atelier
Haryana, India
GSTIN
06XXXXX0000X1Z0
Customer care
ekamiperfumes@gmail.com · +91 8570007546
Grievance officer

Email: customersupport@ekamiperfumes.com
Statutory Turnaround: Acknowledgement within 48 hours, resolution within 30 days as mandated under Indian e-commerce & data privacy regulations.
Need to modify your communication preferences or opt out of promotional messages? Visit our Communication Preferences Center.

Why shop with Ekami

100% Authentic Ingredients

Formulated with premium natural perfume oils and high-concentration fine extracts.

Pan-India Express Shipping

Reliable door-to-door delivery across all pincodes with real-time consignment tracking.

Secure Packaging on Every Order

Reinforced flacon protection and tamper-evident luxury boxes on every dispatch.

Dedicated Customer Support

Prompt assistance for orders, fragrance consultations, and delivery updates via WhatsApp and email.

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